Judit Kertesz

Judit Kertesz

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Budapest, Hungary / Strategy - Design - Consulting
Judit Kertesz
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Beyond Design Thinking: How to Ensure Design Is Always On in Your Organization | HuffPost

Beyond Design Thinking: How to Ensure Design Is Always On in Your Organization

Customer Journey Mapping is not only great fun to do, it is an essential activity when creating great customer experiences. But it's easy to get lost when working with Customer Journeys. Not just when mapping the journey, but also when implementing the customer centric changes in the organization. Here we have listed 6 of the most common mistakes people do when mapping the Customer Journey, and what to do instead.

Customer Journey Mapping is not only great fun to do, it is an essential activity when creating great customer experiences. But it's easy to get lost when working with Customer Journeys. Not just when mapping the journey, but also when implementing the customer centric changes in the organization. Here we have listed 6 of the most common mistakes people do when mapping the Customer Journey, and what to do instead.

This post comes from Creative Difference, a tool created by IDEO to help organizations understand and develop their creative edge. Informed by a short assessmen

This post comes from Creative Difference, a tool created by IDEO to help organizations understand and develop their creative edge. Informed by a short assessmen

Ugyehogy ugye, amikor az aranyeső megjelenik a kertekben, a piacon? Nem, nekem nem a medvehagyma, hanem az aranyeső a tavasz, addig is, arany leves, ami még vegán is: karfiolkrémleves.

Ugyehogy ugye, amikor az aranyeső megjelenik a kertekben, a piacon? Nem, nekem nem a medvehagyma, hanem az aranyeső a tavasz, addig is, arany leves, ami még vegán is: karfiolkrémleves.

Ten Types of Innovation

We foster growth, design new businesses and drive transformation.

Time Travel How would you deal with this if you were in a different time period? IDFCTRY.COM 10 years ago? 100 years ago? 1,000 years ago? How about in the fut…

Time Travel How would you deal with this if you were in a different time period?COM 10 years ago? How about in the fut…

Ideation techniques can add color to drab concepts.

Content ideation is at the core of your marketing strategy. Read this to find out the very best ideation techniques that will make your content shine.

Natúr fenyő könyvespolc fiókokkal 918

Natúr fenyő könyvespolc fiókokkal 918

Ciklon 2 ajtós könyves natúr fenyő szekrény

Ciklon 2 ajtós könyves natúr fenyő szekrény

Ciklon 3 fiókos könyves natúr fenyő szekrény

Ciklon 3 fiókos könyves natúr fenyő szekrény

Hare, tortoise and eco efficiency, keywords:   hare tortoise eco efficiency traffic sustainable developement energy efficient global warming climate cartoon

Hare, tortoise and eco efficiency, keywords: hare tortoise eco efficiency traffic sustainable developement energy efficient global warming climate cartoon

Influenced by popular media, millennials are drawn to younger organizations by what they imagine to be "great culture" with free sushi and beanbags. Interestingly, the perception of what startup culture should be is often very different from reality.

Influenced by popular media, millennials are drawn to younger organizations by what they imagine to be "great culture" with free sushi and beanbags. Interestingly, the perception of what startup culture should be is often very different from reality.

Image result for nappali

Image result for nappali