BBC 6 Minute Business English transcript video - Socialising: For many people, business socialising is a very important aspect of working life - but some people find it quite tricky, especially if English isn't their first language.  In this special business edition, Neil and Feifei explore basic business socialising language - and find out what to do if you can't quite remember someone's name!

Business socialising is a very important aspect of working life - but some people find it quite tricky, especially if English isn't their first language.

BBC 6 Minute Business English transcript video - Misunderstandings: A famous French writer once said: "Language is the source of misunderstandings", and for many language learners misunderstandings can happen on a daily basis. But when you know the right language you can deal with misunderstandings quickly and easily - or even avoid them altogether.

When you know the right language you can deal with misunderstandings quickly and easily - or even avoid them altogether.

BBC 6 Minute Business English transcript video - Punctuality: Research shows that there are three main reasons that people are late for appointments. What are they - and is it important to be punctual in the English-speaking world?  Join Neil and Feifei as they discuss this week's topic and practise explaining and apologising for lateness.

The three most common causes for lateness are: worrying about the appointment, a need to show power or superiority, and a need to know they are loved.

BBC 6 Minute Business English transcript video - Arranging meetings: There are so many important people getting together discussing important things - and it's got him thinking about the skill of setting up meetings effectively. Neil and Feifei practise the language of setting up meetings. Join them as they role-play a business conversation - and pick up a few useful phrases to take away with you!

BBC 6 Minute Business English transcript video - Arranging meetings: There are so many important people getting together discussing important things - and it's got him thinking about the skill of setting up meetings effectively. Neil and Feifei practise the language of setting up meetings. Join them as they role-play a business conversation - and pick up a few useful phrases to take away with you!

BBC 6 Minute Business English transcript video - Using technology at work: Using technology is part of everyday working life for many people around the world. But even the best technology breaks down from time to time - and that often means making a phone call to get help. What should you say when you're on the phone to IT support?

Using technology is part of everyday working life, but the best technology breaks down from time to time - and that means making a phone call to get help.

BBC 6 Minute Business English transcript video - Pay rise: Feifei and Neil talk about a very common work situation - asking for a pay rise. What should you say to your boss when you think you deserve a better salary?

If you’re asking for a pay rise, make sure it’s a good time, use phrases like ‘I really think’, give your reasons, say what you want and be polite!

BBC 6 Minute Business English transcript video - Asking permission & polite requests: Most people learn how to say 'please' and 'thank you' at a very young age – but what about politeness in the English-speaking workplace? What do you say if you want someone to open the window, turn down the air conditioning or tidy up the office?

6 Minute English – Business English: Asking permission & polite requests

BBC 6 Minute Business English transcript video - Describing sales: The world of business depends on sales – and if you're talking about business sales, there are some key words and phrases that you really need to know!  Join Neil and Feifei as they explore the language of sales figures in this special business edition.

The world of business depends on sales – and if you're talking about business sales, there are some key words and phrases that you really need to know!

BBC 6 Minute Business English transcript video - Asking personal questions: Join Feifei and Neil as they role-play a business conversation which involves asking some personal questions, and pick up some useful phrases and cultural tips along the way.

Images from the 2013 Pirelli calendar feature a very pregnant Adriana Lima.

BBC 6 Minute Business English transcript video - Rules: Most workplaces have rules that workers have to follow - but do they make life easier?  Are rules and regulations a necessary evil? Feifei and Neil talk about workplace rules - and explore language for talking about rules.

BBC 6 Minute Business English transcript video - Rules: Most workplaces have rules that workers have to follow - but do they make life easier? Are rules and regulations a necessary evil? Feifei and Neil talk about workplace rules - and explore language for talking about rules.

BBC 6 Minute Business English - transcript video - New colleagues: Feifei and Neil talk about a very common office situation - dealing with visitors and new colleagues. What should you say when you're showing people round the office?

When you’re showing someone round your workplace, it’s important to tell them the things they need to know, but don’t confuse them with too much information

BBC 6 Minute Business English - Customer complaints: What should you say if you want to complain about something? And what should you say if you receive a complaint? Join Feifei and Neil as Business Betty coaches them through a complaining role-play - and improve your customer service skills.

BBC 6 Minute Business English - Customer complaints: What should you say if you want to complain about something? And what should you say if you receive a complaint? Join Feifei and Neil as Business Betty coaches them through a complaining role-play - and improve your customer service skills.

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