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TSB’s problems began Sunday night, April 22, after the bank completed its weekend-long migration to a platform called Proteo4UK. The migration involved the transfer of more than 1.3 billion records related to 5.2 million customers from Lloyds Bank’s IT systems.

TSB’s problems began Sunday night, April 22, after the bank completed its weekend-long migration to a platform called Proteo4UK. The migration involved the transfer of more than 1.3 billion records related to 5.2 million customers from Lloyds Bank’s IT systems.